KMP http://kbase.spydaman.com/kmp/ en-us KnowlageBase RSS Generator ACEmessage Activation Code Generator http://kbase.spydaman.com/kmp/article/AA-00143 When you open the application you will need to enter your TermixID as generated in the ACEmessage application.  Fill this out into the TermixID field, as highlighted below:
 

 
You simply then click the Generate button to the right of the TermixID field (As highlighted in red above).  This will generate y]]>
Sat, 06 Aug 2011 00:00:00 +0100
ACEmessage (Sending) will not Maximize or Open from Taskbar http://kbase.spydaman.com/kmp/article/AA-00130 Problem
When you minimize ACEmessage (sending) and then right click the application in the taskbar and Close/Exit.  The application will not 're-open' correctly when launched (It will open minimized and not allow maximize).  This is due to values stored in the user.config file on startup/exit of the program.  Minimizing the application then right-clicking to close saves values which are too high in the application, then it will never allow successful re-opening of the application.
The]]>
Sat, 05 Mar 2011 08:55:44 +0000
Distribution Summary Error Messages Explained http://kbase.spydaman.com/kmp/article/AA-00122 If you would like to learn more about ACEmessage Delivery Mode please see this article:  ACEm]]> Wed, 21 Apr 2010 00:00:00 +0100 Enable Error Logging on ACE Client http://kbase.spydaman.com/kmp/article/AA-00108  
Enabling Error Logging

Open Windows Task Manager (Press CTRL+SHIFT+ESC)
Locate the Process called:   ACEclnt.exe
Click Once on]]>
Sat, 06 Mar 2010 00:00:00 +0000
Enable Error Logging on ACEmessage http://kbase.spydaman.com/kmp/article/AA-00107  
Enabling Error Logging

Load ACEmessage from the icon on your Desktop
Click the Options button on the Top Toolbar
Under the General tab area, tick the box:  Enable Debug File (As picture]]>
Sat, 06 Mar 2010 00:00:00 +0000
How to Activate an Enterprise License http://kbase.spydaman.com/kmp/article/AA-00106 When you purchase and ACEmessage Enterprise License you will be given access to a file called:

Enterdata.lic
To Activate the Enterprise License, you need to be logged onto the computer where ACEmessage will be installed:

Download the latest version of ACEmessage (Download ACEmessage)
Run the ACEmessageSetup.msi file to install the product
Once installed, make sure ACEmessage is not running (If it is, close it)
Copy the Ent]]>
Tue, 23 Feb 2010 00:00:00 +0000
Uninstalling v11.x.x or Older Version of ACE Client http://kbase.spydaman.com/kmp/article/AA-00105 If you are still using ACE Client v11.x (Or Older Versions before 2006) then you will need to follow this article to uninstall and upgrade to the latest version of ACE Client.  It is also important to understand that the post 2006 versions of ACE Client (Any version 1.3 or later release) wo]]> Sat, 20 Feb 2010 00:00:00 +0000 How to Upgrade ACE Client (Receiving) Computers http://kbase.spydaman.com/kmp/article/AA-00104
Existing Version Installed
Method used to install the original ACE Client software
 
Determine Your Existing Version
To determine your existing ACE Client version, follow the below steps

Login to a Computer that has ACE Client Installed
Right Click the ACE Client icon in the system tray



Click the About option (As shown above)

A screen will appear, make a note of the Client Ver]]>
Sat, 20 Feb 2010 00:00:00 +0000
What is a TermixID? http://kbase.spydaman.com/kmp/article/AA-00103  
When you Activate an install of ACEmessage you will be asked for the TermixID number for the computer you wish to Activate.  This can be found by:

Loading ACEmessage from the icon on your Desktop
Clicking the Options button on the top toolbar
Selecting the Licenses / Registration tab area
Y]]>
Mon, 15 Feb 2010 00:00:00 +0000
ACEmessage is Slow to Send Messages http://kbase.spydaman.com/kmp/article/AA-00101  
Message Delivery Mode
It is important to understand the Message Delivery Mode option which is acces]]>
Mon, 15 Feb 2010 00:00:00 +0000